Nick Stein is the Senior Vice President of Marketing at Vision Critical, a customer intelligence platform that helps Banana Republic, Yahoo, Discovery Communications, and more than 650 other global organizations build engaged, secure communities of customers they can use for ongoing feedback and insight. Formerly an award-winning journalist at Fortune magazine and CBC's The National, Nick holds a masters degree in journalism from Columbia University and a BA in English from McGill University. Follow him on Twitter: @stein_nick.