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Sunday, March 15 • 11:00am - 12:00pm
The Eco-Friendliness of Solving Size and Fit

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Subject: The Eco-Friendliness of solving Size & Fit (or: Greater consequences of the global return policy war)
Today’s Apparel E-commerce is looking at an average return rate of 20-25%. This means that every four to five garments that is being purchased is being returned back to the retailer.
In the competitive realm of E-commerce, return policies have reached new heights of flexibility toward the consumer, in an attempt to compensate them for their uncertainty of fit when shopping online. As a result, we see increasing return rates, at the expense of the retailers.
Rasmus Thofte and Klas Hjort take a step back from the day-to-day return policy war and explore the financial and environmental consequences that come with the lack of a global solution the size & fit issue.

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Speakers
DH

Daniel Hellstrom

PhD Associate Professor, University of Lund
avatar for Klas Hjort

Klas Hjort

PhD & Researcher, University of Lund
Klas Hjort is a postdoctoral researcher at Lund University in Sweden. He has a PhD in Technology Management and Economics from the Chalmers University Of Gothenburg. His research focuses on a quite novel area both in practice and science: returns management.
avatar for Rasmus Thofte

Rasmus Thofte

Head of Sales, Virtusize
Rasmus Thofte has a background in Digital Marketing, Global Sales, Music Production and Creative Writing.


Sunday March 15, 2015 11:00am - 12:00pm
JW Marriott Room 205 110 E 2nd St