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Saturday, March 14 • 4:00pm - 4:15pm
Codesigning the Inter-Hospital Transfer Experience

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Getting to know the people who are actually going to buy and use your product is becoming a common practice. Co-design is an opportunity for the designer and the consumer / user to deepen that relationship through inspiration from the user and tapping on their domain expertise throughout the design process. The healthcare industry is usually seen as being closed to doing things differently.
Co-design was used in the context of redesigning the inter-hospital hospital transfer experience (specifically Air Ambulance) for the medical flight crew. It clearly showed the deep relationship spurred by the methodology of co-design was able to overcome the closed mindset of the healthcare industry to produce a simple concept for the Air Ambulance interior that has won 2 international design awards.

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avatar for Sean Jalleh

Sean Jalleh

User Experience Designer, IBM
Sean Jalleh is particularly interested in using design strategies surfaced from user insights to develop relevant, meaningful, and actionable solutions. He draws from his experience in a range of disciplines – engineering, education, people management, medtech and industrial design... Read More →

Saturday March 14, 2015 4:00pm - 4:15pm CDT
ACC Ballroom C

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